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Ask BIG BIG Reload
Frequently Asked Questions
  • Document Why do I need to load the BIG Card?
  • Document How do I load/reload the BIG Card?
  • Document How do I load my BIG Card using FPX online banking transfer?
  • Document How do I load my BIG Card via e-pay?
  • Document How do I load my BIG Card using ATM at CIMB?
  • Document How long does it take for a reload to be credited into my BIG Card?
  • Document How do I load my BIG Card using CDM at CIMB?
  • Document How do I reload my BIG Card using CIMB Clicks?
  • Document How do I reload my BIG Card over the counter at CIMB branch?
  • Document What is URN number?

Our top 5 most asked questions

  • Document How do I load/reload the BIG Card?
  • Document I forgot to insert my BIG Shot ID when I purchased my AirAsia Ticket. How do I earn BIG Points for that flight?
  • Document I forgot my password for the BIG Shot Portal. What do I do?
  • Document I'm new to BIG. How does it work?
  • Document How do I apply for BIG?