I forgot to input my BIG Shot ID when I purchased my AirAsia flight. Can I still earn BIG Points on that flight?

Yes. You can still earn BIG Points provided you submit your request within 30 days after the departure date.

To claim for your missing BIG Points, please login to BIG Shot Portal. Click on 'BIG Points' button and select 'Claim Points' link (on your left navigation). Complete the web form and click submit.

Please remember to provide your BIG Shot ID before making your AirAsia flight purchase.

Check out our video tutorial for some helpful hints on BIG. Click here.

Note: You may only start earning BIG Points for any flight purchase once you are a BIG Shot

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